Customer Comment

"I use your standby saver and this energy wizard is very effective even with my minimal use. Before I plugged it in our usage was about 6.8 kWh per day, that's now down to 6 and sometimes into the 5's. That's good I've been told for a 3 bedroom semi with 2 young children and someone who runs a server and works from home using 2 laptops. I am so impressed I have already informed 3 people in the office of my data results (being a software coder I wrote a little app) and 2 of them have already purchased it. One chap is hoping if he can save 10% he'll be £100 a year better off at home, that beats searching for the cheapest electricity deal".

C Richardson, June 2010

"Thanks for the helpful reply. I've gone with the 6-way IR option and reconfigured my AV rack to suit. Have to say I'm very pleased with the product, which I'm using for both standby saving and as a remote room lighting controller. It even accommodates my Microsoft Media Centre IR remote, despite the Microsoft transmitter's insistence on sending a different code on each key press (to prevent reflected echoes from being misinterpreted as two commands). Good luck with the business. I'll certainly be recommending the products - personally".

R Newbery, January 2010

"My replacement Standby Saver arrived last Wednesday and is working fine. Thanks for this good service which is much appreciated."

Mr A Dowey, September 2009

"I'm blown away by the exceptionally high quality of your customer service, particularly in these days when many suppliers seem to have forgotten the concept. Good wishes for the future of Ecotek and your clever product, and my grateful thanks for your special service."

Mr R Stickland, May 2009

"Many thanks for your very prompt and helpful service regarding my Standby Saver. The replacement arrived the next day and works perfectly. We'll be buying another!"

Y Body, May 2009

"I would like to pass on my thanks to your customer service team who sent me a replacement IR cable. Spoke to them Wednesday afternoon and received first thing Thursday morning. Excellent customer service. Many thanks."

Mr R Allan, May 2009

"I just wanted to thank you for your very swift reply to the problem I had with my original Standby Saver. You contacted me the next day, questioned what I had done in a very polite manner and informed me of what would be happening and what I should do. The new item arrived and worked perfectly. The self-addressed and pre-paid packaging was more than adequate to return it to your establishment. I have had no problems with the unit since, and I am considering purchasing another for my living room electrical appliances. Thank you."

Mr T Curtis, March 2009

"I recently contacted you regarding a faulty Standby Saver (or I could not get it to work) and without any hassle I was sent out a free replacement with all the postage costs paid. May I just say I have never encountered such excellent customer service. I will recommend your product to my friends and family. The replacement Standby Saver is working fine without any problems. Thank you."

Mr P Wilkinson, February 2009

"No problems. Its fantastic – I’m going to get one for every room in my home. One for kids TV, Playstation and Xbox and the computers. Great invention - I was fed up going round the house switching the sockets off. I guess I will save more money in the end.”

J. Mclaren, January 2009

"I would like to thank you for your first class service and would have no hesitation in recommending your company and products. Good luck with a great product."

Mr Avey, Sept 2008

"I got a phone call within hours of putting a query on the Standby Saver site - 100% top marks for customer support from a very polite guy."

Online customer, August 2008

“British Gas is committed to reducing its customers’ CO2 emissions, and the Standby Saver is an important and innovative measure in meeting this challenge. It represents an effective and accessible way to provide customers with the tools to make a tangible difference to their energy consumption, as well as their environmental impact. As well as endorsing the product with its own brand, British Gas has awarded the Standby Saver the prestigious Energy For Tomorrow badgemark, reserved for selected products that genuinely help reduce carbon emissions. The Standby Saver will continue to be an important part of the British Gas energy efficiency programme, delivered through a variety of channels, and complementing the positioning in the market as Your Energy Experts.”

Ian Rogers Innovation Manager Centrica, July 2008

"Ecotek's customer service is as good as it gets - easy, efficient and organised. This is the best long distance customer service I have received. I would not hesitate to recommend and commend Ecotek for its customer service."

Mr Goodwin, July 2008

"Once the product is set up correctly not only does it save a lot of energy (and money), but it is really quick to turn everything on and off with just one touch of a button on the remote. This product has ended up as a cost-saving replacement for my ordinary power strips. In one room I now have a unit preventing a TV, games console, dvd player and freeview box from gorging power on standby.

Normally appliances like freeview boxes need a constant supply of electricity otherwise they "forget" the channel line up. Not with this device. The red standby light goes out on the freeview box and I do not have to re-scan for channels when I switch it on again. It only takes 30 seconds for the sky box to recall the entire channel line-up. It is much better than having such appliances left on standby when they are not even being used.

For these reasons I hold this product in very high regard. Especially with energy bills constantly rising, this product becomes a better investment by the day."

Online customer, June 2008